Shipping policy

Order Processing

• Orders are processed within 3-5 business days (excluding weekends and holidays).

• During peak seasons or high order volume, processing may take slightly longer.

Shipping Time

• Estimated delivery time: 5–8 business days, depending on your location and local courier.

• Delivery times may vary due to customs clearance, carrier delays, or unforeseen circumstances.

Shipping Confirmation & Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

• Tracking information may take 24–72 hours to update.

International Shipping

• We ship internationally.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Delays

• Shipping delays may occur due to customs inspections, weather conditions, or courier issues.

• While we do our best to assist, shipping delays caused by carriers are beyond our control.

Incorrect Address

• Please ensure your shipping address is complete and correct at checkout.

• We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses.

If you have any questions about shipping, please contact us at:

📧 klyrabizz@gmail.com

Frequently Asked Questions

How long does shipping take?

Orders are processed within 3–5 business days and delivered within 5–8 business days depending on location and courier process. Tracking details will be sent once your order ships.

What is your Return&Refund policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a refund.

Items must be unused, unworn, and in their original condition and packaging. Once we receive and inspect the returned item, your refund will be processed to your original payment method.

Please note that original shipping fees are non-refundable unless the item arrived damaged or incorrect.

Are Your Products Suitable for Sensitive Skin?

Our jewelry is made from carefully selected materials designed for both style and comfort. Many of our pieces are suitable for most sensitive skin types.

You can find detailed material information on each product page. If you have specific sensitivities or questions, feel free to contact us and we’ll be happy to help you choose the right item.

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